Frequently Asked Questions
📚 Frequently Asked Questions (FAQ)
Welcome to our FAQ section! Below you’ll find answers to the most common questions about ordering, delivery, and support.
💡 What is BookBundlesStore?
BookBundlesStore is your go-to digital shop for curated collections of eBooks. We offer themed bundles across a wide range of genres including mystery, sci-fi, romance, horror, classics, and more—at unbeatable prices.
📦 What do I receive after purchasing?
After completing your purchase, you’ll receive a download link via email. This link provides access to the eBook bundle you ordered, usually in PDF format. Please allow a short delay for delivery, as we process orders manually in some cases.
📧 I didn’t receive my files. What should I do?
Please check your spam or promotions folder first. If it’s not there, contact us at [email protected] with your order number, and we’ll resend your files as soon as possible.
🛍️ Can I preview the books before purchasing?
While we don’t offer full previews, each product page includes a detailed description of what’s included in the bundle (number of books, genres, editions, etc.).
🔄 Do you offer refunds?
Yes. We offer a 7-day refund policy if the product does not match the description or if you received the wrong item. Refunds are also available for accidental or duplicate purchases. Please see our Refund Policy for full details.
📱 What devices can I use to read the books?
Our eBooks (PDF) can be opened on most devices including:
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Phones
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Tablets
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Laptops
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eReaders that support PDF
You can use apps like Adobe Acrobat, Apple Books, or any PDF reader of your choice.
🔐 Is my payment information safe?
Absolutely. All payments are processed securely via trusted third-party platforms (like PayPal or Stripe). We never store your credit card information.
🌍 Do you sell physical books?
No, we only sell digital eBook bundles. You will not receive any physical products.
📬 How can I contact you?
You can reach us via email at [email protected]. We usually reply within 24 hours.